Organization and Expertise: An Exploration of Knowledge Management in Accounting and Consulting Firms

Morris, Tim and Empson, Laura (1998) Organization and Expertise: An Exploration of Knowledge Management in Accounting and Consulting Firms. Accounting, Organizations and Society, 23 (5/6). pp. 609-624.

Abstract

Existing theories have recognised the importance of expert knowledge in the formation and survival of professional service firms (PSFs), such as accounting and consulting firms, but have not fully explained its role. We argue that knowledge is a key determinant of the organisational structure and performance of PSFs. We examine forms of knowledge and knowledge management strategies within PSFs and develop a framework linking the firm's knowledge base and organisational structure. Two contrasting case studies are presented to illustrate these arguments. The paper concludes with a set of propositions to guide further research.

Item Type: Article
Keywords: information management; knowledge sharing
Subject(s): Professional services
Corporate reputation
Centre: Centre for Professional Firms
Oxford University Centre for Corporate Reputation
Date Deposited: 02 Nov 2011 14:31
Last Modified: 23 Oct 2015 14:05
URI: http://eureka.sbs.ox.ac.uk/id/eprint/1056

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