Employee perspectives on communication and consultation: Findings from a cross-national survey

Kessler, Ian, Undy, Roger and Heron, Paul (2004) Employee perspectives on communication and consultation: Findings from a cross-national survey. The International Journal of Human Resource Management, 15 (3). pp. 512-532.

Abstract

Highlighting the ongoing significance of national models of employment relations, this paper examines whether variation in communication and consultation practices between countries is reflected in employee perceptions. Drawing upon a survey of around 3,500 employees in four European countries – France, Germany, Italy and the UK – the paper explores whether workers' views on various aspects of communication and consultation are similar or different. It finds that there are certain similarities, with particular types of information and forms of communication being valued across the countries. However, differences are also identified. It is suggested that national institutions may well shape employee expectations about the nature of communication and consultation, feeding through to how satisfied they are with these processes.

Item Type: Article
Keywords: Employee communication, consultation, cross-national survey; industrial relations
Subject(s): Organisational behaviour
Centre: Faculty of Organisational Behaviour
Date Deposited: 13 Jan 2012 12:55
Last Modified: 23 Oct 2015 14:06
URI: http://eureka.sbs.ox.ac.uk/id/eprint/1884

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