Technologies De L'Information: Necessites Strategique ou Sources D'Avantage Concurrentiel? Un Test Empirique Dans L'Industrie De La Distribution Americaine

Dent-Micallef, Anne and Powell, Thomas C (1998) Technologies De L'Information: Necessites Strategique ou Sources D'Avantage Concurrentiel? Un Test Empirique Dans L'Industrie De La Distribution Americaine. Canadian Journal of Administrative Sciences, 15 (1). pp. 39-64.

Abstract

This paper investigates the conditions under which the use of information technology (IT) can produce performance advantages. Its contribution lies in the resource theory‐based conceptual synthesis and empirical evidence that it provides to a still fragmented and insufficiently tested IT literature. The empirical study takes place in the retail industry and the findings show no correlation between ITs, in and of themselves, and performance. They show, however, that some retail firms have gained advantages by combining IT with intangible, difficult to imitate complementary resources, such as flexible culture, strategic planning‐IT integration and supplier relationships. The findings support the resource‐based approach, and help to explain why some firms struggle while others flourish with the same ITs, why IT‐based advantages tend to dissipate rapidly, and how firms can gain advantages by integrating IT with the appropriate complementary resources.

Item Type: Article
Keywords: Retailing industry; Computer applications; Information technology; Economic impact
Subject(s): Strategy; Entrepreneurship & Global business
Date Deposited: 12 Mar 2012 12:46
Last Modified: 22 Oct 2018 11:14
Funders: N/A
URI: http://eureka.sbs.ox.ac.uk/id/eprint/1940

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