The patient experience of ward-based nursing care: Reconciling multiple perspectives

Heron, Paul, Kessler, Ian, Dopson, Sue and Magee, Helen (2010) The patient experience of ward-based nursing care: Reconciling multiple perspectives. In: International Mixed Methods Conference, 7 - 11th July, 2010, Baltimore, USA. (Unpublished)

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Abstract

As the nurse role becomes more specialised, leaving the healthcare assistant (HCA) to deliver much of the direct care, questions arise about the nature of the HCA-patient
relationship. Do HCAs have a distinctive relationship with patients and what form does this take? Addressing these questions, the paper explores the perceptions of different actors with a stake in this relationship using a multi-methods approach. What is the contribution made by different research techniques to an understanding of the relationship?

Item Type: Conference or Workshop Item (Paper)
Keywords: NHS; National Health Service; Relationships; Patient Care
Subject(s): Organisational behaviour
Centre: Faculty of Organisational Behaviour
Date Deposited: 26 Feb 2012 21:04
Last Modified: 23 Oct 2015 14:06
URI: http://eureka.sbs.ox.ac.uk/id/eprint/2065

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