Mechanisms for Building and Sustaining Operations Improvement

Upton, David (1996) Mechanisms for Building and Sustaining Operations Improvement. European Management Journal, 14 (3). pp. 215-228.


The first section presents a brief, recent history of operations improvement methods. The second section introduces a framework for describing some common starting points for building improvement. The third section describes key characteristics of successful improvement initiatives. The final section looks at ways in which firms sustain their performance growth, and describes three models of continuous improvement.

Item Type: Article
Keywords: operations management; Improvement; Initiatives
Subject(s): Operations management
Centre: Faculty of Operations Management
Date Deposited: 05 Feb 2012 18:17
Last Modified: 23 Oct 2015 14:06

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