Designing Value Creating Systems

Ramírez, Rafael and Mannervik, Ulf (2008) Designing Value Creating Systems. In: Kimbell, Lucy and Seidel, Victor, (eds.) Designing for Services: Multidisciplinary Perspectives - Proceedings from the Exploratory Project on Designing for Services in Science and Technology Based Enterprises. Said Business School, University of Oxford, Oxford. ISBN 978-095325121

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The service economy has been emerging over several decades
of increasing liquidity of resources and competences – and
more possibilities of new connections. This liquidity and connectivity challenge service design where the focus shifts from linear moments of truth to dynamic networks of value constellations.

Item Type: Book Section
Keywords: Designing Value; Creating Systems
Subject(s): Science & technology management
Date Deposited: 16 Jun 2010 11:45
Last Modified: 07 Dec 2018 14:25

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