Pettigrew, Andrew and Hendry, Chris (1988) Multi-skilling in the Round. Personnel Management, 20 (4). pp. 36-43.Full text not available from this repository.
Multi-skilling at GKN Hardy Spicer is a phased program that exhibits many principles of socio-technical job design theory. This leading supplier of joint and driver shafts for front-wheel drive vehicles is introducing new technology to reduce costs, improve quality, and reduce working capital. The strategy for implementation of the new technology is a blend of new and old styles in which first-level decisions are made by the operator with specialist assistance available for more complex problems. The goal of self-motivation is central to the retraining of technical operatives, although it also requires changes in human resource management. The changes occur in supervision, production management, salary, over-education, and skill interfaces.
|Keywords:||Human resources; Labour relations; Information Technology; Multiskilling; Skilled workers|
|Subject(s):||Strategy; Entrepreneurship & Global business|
|Centre:||Faculty of Strategy, Entrepreneurship and International Business|
|Date Deposited:||26 Feb 2012 17:56|
|Last Modified:||23 Oct 2015 14:07|
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