Does ‘Customer Orientation’ Lead to ‘De-Bureaucratisation’? An Exploratory Analysis of Limitations to this Assumption

Ramírez, Rafael and Bourgeois, Denis (1997) Does ‘Customer Orientation’ Lead to ‘De-Bureaucratisation’? An Exploratory Analysis of Limitations to this Assumption. In: 13th European Group for Organizational Studies (EGOS) Colloquium, 3-5 July, 1997, Budapest, Hungary. (Unpublished)

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Item Type: Conference or Workshop Item (Paper)
Subject(s): Strategy; Entrepreneurship & Global business
Centre: Faculty of Strategy, Entrepreneurship and International Business
Date Deposited: 21 Jun 2012 15:03
Last Modified: 23 Oct 2015 14:07
URI: http://eureka.sbs.ox.ac.uk/id/eprint/3148

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