Reactivity and reactions to regulatory transparency in medicine, psychotherapy and counselling

McGivern, Gerry and Fischer, Michael D. (2012) Reactivity and reactions to regulatory transparency in medicine, psychotherapy and counselling. Social Science & Medicine, 74 (3). pp. 289-296.

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Abstract

We explore how doctors, psychotherapists and counsellors in the UK react to regulatory transparency, drawing on qualitative research involving 51 semi-structured interviews conducted during 2008-10. We use the concept of ‘reactivity mechanisms’ (Espeland & Sauder, 2007) to explain how regulatory transparency disrupts practices through simplifying and decontextualizing them, altering practitioners’ reflexivity, leading to defensive forms of practice. We make an empirical contribution by exploring the
impact of transparency on doctors compared with psychotherapists and counsellors, who represent an
extreme case due to their uniquely complex practice, which is particularly affected by this form of
regulation. We make a contribution to knowledge by developing a model of reactivity mechanisms,
which explains how clinical professionals make sense of media and professional narratives about regulation in ways that produce emotional reactions and, in turn, defensive reactivity to transparency

Item Type: Article
Keywords: Transparency; Regulation; Risk management; Reactivity; Psychotherapy; Counselling; Medical professionals; UK; Regulation
Subject(s): Organisational behaviour
Centre: Faculty of Organisational Behaviour
Date Deposited: 28 Sep 2012 14:22
Last Modified: 23 Oct 2015 14:07
Funders: Economic and Social Research Council Public Services Programme
URI: http://eureka.sbs.ox.ac.uk/id/eprint/4314

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