Nonverbal Decoding and Effective Customer Service

Puccinelli, Nancy and Markos, Ereni (2004) Nonverbal Decoding and Effective Customer Service. In: Society for Consumer Psychology (SCP) Conference, February 2004, San Francisco, California, USA.

Full text not available from this repository.
Item Type: Conference or Workshop Item (Paper)
Keywords: marketing
Subject(s): Retail
Centre: Oxford Institute of Retail Management
Date Deposited: 19 Mar 2013 14:45
Last Modified: 23 Oct 2015 14:08
URI: http://eureka.sbs.ox.ac.uk/id/eprint/4471

Actions (login required)

Edit View Edit View