Cultural Rationalities in Crisis Sensemaking: a Study of a Public Inquiry into a Major Industrial Accident

Gephart, Jr., Robert P., Steir, Lloyd and Lawrence, Thomas B. (1990) Cultural Rationalities in Crisis Sensemaking: a Study of a Public Inquiry into a Major Industrial Accident. Organization & Environment, 4. pp. 27-48.

Abstract

This paper investigates the sensemaking which occurred during a public inquiry into a fatal gas pipeline accident. The research conceives of the public inquiry as an important stage in crises, and investigates the role of multiple perspectives and rationalities in crisis sensemaking. Stakeholders at the inquiry are shown to differ in terms of their social organization, the cultural biases they hold, and the interpretations they make of events and risks. The paper extends the multiple perspectives approach to crises by linking this approach to theoretical developments in cultural analysis, and by showing the implications multiple perspectives have for inquiry and crisis stakeholders.

Item Type: Article
Keywords: organizational behaviour
Subject(s): Strategy; Entrepreneurship & Global business
Date Deposited: 15 Oct 2015 10:28
Last Modified: 08 Mar 2016 17:50
Funders: Faculty of Business, University of Alberta,, The Government of Alberta Occupational Health and Safety Heritage Grant Program, Social Sciences and Humanities Research Council of Canada
URI: http://eureka.sbs.ox.ac.uk/id/eprint/5625

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