Changing routine: reframing performance management within a multinational

Stiles, Philip, Trevor, Jonathan, Farndale, Eliane, Morris, Shad S., Paauwe, Jaap, Stahl, Günter K. and Wright, Patrick M. (2015) Changing routine: reframing performance management within a multinational. Journal of Management Studies, 52 (1). pp. 63-88.


This paper seeks to extend the literature on how change occurs in organizational routines by examining the link between routines and schemata and showing the cognitive and motivational factors involved. Using an in‐depth analysis of a Japanese multinational, we develop an account of how a newly‐implemented centralized performance management routine is interpreted by managers at two subsidiaries. We show how different performances of subroutines emerge into a new ostensive pattern of a routine, and how the cognitive and motivational aspects of individual agency are manifested in this process and how they affect the espoused organizational schema.

Item Type: Article
Keywords: cognition;motivation;performance management;routines;schemata
Subject(s): Operations management
Date Deposited: 28 Oct 2015 14:35
Last Modified: 14 Nov 2018 11:05
Funders: N/A

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