Team diversity and information use

Dahlin, Kristina, Weingart, Laurie R. and Hinds, Pamela J. (2005) Team diversity and information use. Academy of Management Journal, 48 (6). pp. 1107-1123.

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Abstract

Educational and national diversity are proposed to influence work teams' information use differently, with educational diversity mainly enhancing information use and national diversity invoking social categorization, thus hindering information use. As expected, increasing educational diversity positively influenced the range and depth of information use for all except the most diverse teams we studied, but negatively influenced information integration. In contrast to our expectations, national diversity had curvilinear relationships with the range, depth, and integration of information use. Both types of diversity provided information-processing benefits that outweighed the limitations associated with social categorization processes.

Item Type: Article
Keywords: Strategy & innovation, Diversity in the workplace, Education teams in the workplace, Division of labour, Industrial organization, Work environment, Cognition, Information processing, Management, Citizenship
Subject(s): Strategy
Date Deposited: 26 Sep 2017 13:14
Last Modified: 26 Sep 2017 13:14
Funders: N/A
URI: http://eureka.sbs.ox.ac.uk/id/eprint/6549

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