Third-generation franchised organizations: Innate quality excellence or inherent conflict?

Maylor, Harvey and Read, Michael (1998) Third-generation franchised organizations: Innate quality excellence or inherent conflict? Total Quality Management, 9 (7). pp. 573-583.

Item Type: Article
Keywords: Operations management
Subject(s): Operations management
Date Deposited: 08 Nov 2017 14:21
Last Modified: 08 Nov 2017 14:21
Funders: N/A
URI: http://eureka.sbs.ox.ac.uk/id/eprint/6624

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