Items where Author is "Armistead, Colin"

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Westbrook, Roy (1995) Operations Design for International Telephone-based Service: A Longitudinal Case Study. In: Teare, Richard and Armistead, Colin, (eds.) Services Management: New Directions, New Perspectives. Thomson Learning. ISBN 978-0304336241 Full text not available from this repository.
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This list was generated on Sun Aug 20 09:17:16 2017 WEST.