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Items where Keyword is "feedback processes" (Publications and Working Papers)

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Voss, Christopher A., Roth, Aleda V., Rosenzweig, Eve D., Blackmon, Kate and Chase, Richard (2004) A Tale of Two Countries’ Conservatism, Service Quality, and Feedback on Customer Satisfaction. Journal of Service Research, 6 (3). pp. 212-230. Link to full text available through this repository.
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This list was generated on Tue Aug 20 23:13:54 2019 UTC.